Refund and Cancellation Policy

Last Updated: October 24, 2024

SEQUENCE RESEARCH & DEVELOPMENT PRIVATE LIMITED believes in helping its customers as much as possible, and has therefore a considerate cancellation policy.

We, as a merchant, provide a service that comes in the form of Digital services. As such, our offering is not a tangible product that can be returned for a refund. It can be used immediately upon receipt; there is no product to return.

Right to Cancel an Order

Important: Payment Process After Issue of invoice and service level agreement only. Sequencernd.com Allow to cancel order within "cooling off 7 days period only" with the applicable cancellation fee.

After 7 days of invoice date payment is NON-REFUNDABLE.

Non-Refundable Items:

By default, ALL THE PAYMENTS ARE NON-REFUNDABLE. "No-shows" or "Extra-Page Payment" or "Excess Payment" or "Additional Payment" are not refundable and liable; and will be considered as the donations.

But under the genuine consideration of refund request not later than 2 days prior to the Registration Closing date shall be processed with the applicable cancellation fee.

How to Request a Refund:

All refund e-mail requests must be submitted to sequencernd@gmail.com

Request for refunds postmarked after the Registration Closing date will not be accepted.

Delivery Policy

We are in service business and doesn't have tangible item to deliver. So, there is no chance of missing or misplacement of any item. Our deliverables are in form of software application or Digital Services.

Digital Delivery Method:

These deliverables are delivered to you in form of electronic files using our collaboration tool or email.

SEQUENCE RESEARCH & DEVELOPMENT PRIVATE LIMITED Provide Digital Service only

Key Points Summary

1

7-day cooling-off period for cancellations (with applicable fee)

2

All payments are non-refundable by default after 7 days

3

Digital services delivered via email or collaboration tools

4

Refund requests must be emailed to sequencernd@gmail.com

Have questions about our refund policy?

Contact Us